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woensdag 28 december 2011

Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey

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Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey
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Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey

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Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey
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Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey

.../ Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey / Plumbing Tool

Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey
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*** Product Information and Prices Stored: Dec 29, 2011 06:14:10 ***

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Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey
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Customer Review :

Love this product. : Pollenex PR5200SR 5-Setting Handheld Shower, White and Grey



I purchased a PR5200X about a year ago for around $20.00.

First, I must agree with David Hall's review. The design of this product is abysmal.

Second, after 8 months of use, the 1-1/2 inch threaded ring that couples the bracket/swivel ball assembly split. This happened in the middle of a shower, and the water pressure literally propelled the bracket into my side, leaving a bruise.

Third, this product has a 5-year warranty. However, when I contacted Pollenex/Conair concerning the broken part, I was told to send the entire product to their Arizona service center for replacement. This sounded OK at first, but then I was informed that I would have to pay for the shipping to get it to them (about $7.50) *AND* that I must enclose a $3.00 check with the product for shipping back to me. I was stunned! I then asked if I couldn't just pop the broken coupler ring into an envelope, and they could just replace the part. They said no, I must return the entire product. My response was one of disbelief, that I was going to be out over $10.00 to replace a $0.25 proprietary Pollenex part, for a product worth only $20.00 new. They said there was nothing else they could do. I informed them that I considered their warranty to be worthless.

Needless to say, I will *NEVER* purchase another Pollenex and/or Conair product!!!


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